Customer Testimonials

Best in the Burgh

I wouldn’t trust our pinball machines to anyone else other than the Pittsburgh Pinball Rescue Company!

James

Bally World Cup Soccer 94
Jan 3, 2023

Best in the ‘burgh

Knowledgeable, fast, friendly and efficient. They quickly resolved all my issues and even identified and fixed a few minor problems I didn’t know I had. I wouldn’t trust my machines to anyone else. They have my highest possible appreciation and recommendation.

Vic G

Elviras HOH/Monster Bash/Dialed In
Oct 30, 2023

Fantastic Job!

I’ve had the game for a few years, it had some minor issues that needed fixed. They came and got the game, cleaned it, did some upgrades and fixed all my issues and the price was great. When they returned the game, they went over everything with me and made sure all was good before they left. 10/10 will recommend and they’ve got a customer for life!

Molly A

Williams Dracula
Jan 3, 2023

TPPRC kept me informed…

I purchased a 40 year old machine and TPPRC kept me informed along the way sending me pictures as the work was being done. Very transparent! Easy to work with and clearly are subject matter experts when it comes to Pinball machines.

Larry

Silverball Mania
Mar 11, 2023

Amazing attention to detail and communication on complex playfield swap

I really lucked out finding Brian (Pinball Rescue) on FaceBook when I posted to a pinball repair group asking for help to do a full playfield swap in my aged Flight 2000!
I knew it would be a tricky swap for anyone to do, but after getting to know Brian more during the first phone call and during the process I knew that he was the perfect guy for this major work.
He drove over 2 hours to pick it up. He provided constant updates during the process and had excellent recommendations when I wasn’t quite sure which way to go on decisions needed during the process.
Because of his amazing service and technical skills I will be going to him for all future pinball repairs and maintenance for my small home arcade.
Brian is the best!

J. Elliott

Flight 2000
Dec 12, 2021

TPPRC will transport machines

I found my 40 year old machine on Facebook. TPPRC drove across the state of Pennsylvania to examine the machine before I paid for it and then professionally transport it to his shop to do the restoration work. That is an invaluable service!

Larry

Sliverball Mania
Mar 11, 2023

Great work

Brian has worked on my F-14 Tomcat multiple times. The work is great, keeps the machine in great playing condition. Plus he makes house calls for small repairs which is great.

David Fetznet

F14 Tomcat
Jan 20, 2022

Amazing service! Fantastic restoration!

Brian and his team restored my Secret Service pinball machine.  After four moves from Idaho to Florida to Connecticut to Pittsburgh my machine was ready for a restored cabinet, full LED replacement, and some extensive TLC.  After a quick (and affordable!) pickup, Secret Service was returned to me in amazing condition.  I would not hesitate in recommending him to other pinball enthusiasts!

Jesse R

Data East Secret Service
Aug 12, 2020

Great Service

Brian and team have kept our machines working via service on-site calls for our video (Ms. Pac-Man) or Lost World pinball which is currently undergoing a restoration.

Todd A

Arcade
Dec 12, 2021

Amazing

They were amazing! They communicated the arrival time. 2 showed up and both worked efficently the entire time. Fixed all 3 of my broken machines and did it quickly! I am so glad we found these guys… Give them a call I promise you… they are the best!

Mike Flick

Bowlarama, Ripley's Believe It or Not, and megatouch
Dec 23, 2021

Taught Houdini New Tricks!

I contacted The Pittsburgh Pinball Rescue Company for help with my Houdini pinball machine, and I’m really glad that I did! The service was very professional, with a fast response to my inquiry and very clear communication throughout the process. Once on site they worked very efficiently, having obviously researched the issues I reported in advance – one of which was unique to this game. They also performed a quick general health check on the game and confirmed it is in great condition, which I really appreciated as a relatively new pinball hobbyist.
 
I highly recommend The Pittsburgh Pinball Rescue Company,  I feel like their excellent work has given Houdini an all-new act!

Ken Meier

Aug 21, 2024

Great Pinball Service

Brian can repair anything pinball or arcade related. He has worked on multiple pinball machines for me in the past and fixed every issue I brought to him. I am thankful for Brian and his team at pghpinballrescue. They are a service you can trust.

Adam Lemankiewicz

Eight Ball Deluxe
Dec 12, 2021